Asking for Information
In a few areas on Computers L.T.D.’s website and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. It is completely optional for you to participate. For example, we request information from you when you:
- Place an order
- Provide feedback in an online survey
- Participate in a sweepstakes or other promotional offer
- Subscribe to a newsletter or a mailing list
- Request online technical support
- Web design and hosting support, start-up, and maintainance.
In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, customer, invoice or an order number, as well as other similar personal information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to “unsubscribe” to these mailings at any time.
Personal Information Privacy
Computers L.T.D. will take all appropriate steps to keep your personal information confidential. Those steps include limiting access to client information databases, communicating this policy statement to all Computers L.T.D. employees and establishing and enforcing penalties for violating this statement.
Computers L.T.D. will not sell, rent, or give away our clients’ personal information to other companies for use in selling others’ products or services. When we do contract with another company to market or advertise products or services for us, we will insist on binding agreements from those companies protecting our client information. We will vigorously enforce all privacy agreements we have with other companies.
We gather personal information from our clients so we can better develop our relationship with those clients. Occasionally, we seek client comments on our products and services. These comments allow us to determine which products and services our clients should be made aware of based on their specific needs.
We will communicate with clients via e-mail or other online delivery devices only if the client agrees to receive those communications. Clients, who believe they are receiving our communications in error or no longer desire to receive them, should inform us and we will remove those clients’ names from our mailing lists.
Order Info Privacy and Credit Card Security
We currently use the Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card number, during online transactions. Our SSL Gateway uses the safest encryption methods, and it is statistically impossible to break into. Our server will run detection software to help ensure you are using a secure browser and your information is secure when you check out. If our browser determines you are not using a secure browser, a message will appear at checkout.
To protect your information once your transaction is complete, Computers L.T.D. stores your information on an off-line server stored securely behind a firewall. There is no external access to this information and its internal access is strictly monitored.
For your protection, never put your credit card number or other sensitive information in unencrypted e-mail. In the extremely unlikely event that we ever do suspect a client’s credit card number has been intercepted, we will immediately notify the client.
We at Computers L.T.D. are secured through some of the best servers and gateways available. Your information will be protected by the highest forms of encryption currently known.
You are solely responsible for maintaining the secrecy of your passwords or any account information. Please be careful and responsible whenever you’re online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, Computers L.T.D. cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.